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Reporting Considerations: Patient Letters

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We also recommend that you use patient letters written in

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lay language, which is generally recommended in healthcare

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literacy to be at the seventh grade education level.

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We send these in addition to the automatic release

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of the radiologist report to the patient portal, which is

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mandated that it's required under federal legislation,

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the patients have timely access to their reports

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and that they be released to them in a timely manner.

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So for people using patient portals

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and electronic health systems,

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these are usually instantaneously released out

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to the patient as soon as they've been signed

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by the radiologist, up to maybe perhaps taking a few hours.

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But we're required to do that by federal law.

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The lay language letters are an opportunity for you

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to educate the patient who came to you

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for lung cancer screening about the importance

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of lung cancer screening, as well as

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to include other things such as the importance of

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maintaining smoking, abstinence, or smoking cessation.

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They'll also be reminded of why they got the scan

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and what the next follow-up recommendation is.

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So you can create versions of your lay letters

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that reflect each

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of the different lung Rads core categories, adjusting

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to the different management timeframes and next steps.

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So we have letters for Lung RAD zero lung RADS

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for the negative screens one

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and two, lung RADS three, four A four bx.

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And we also have reminder letters if a patient hasn't come

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in for their next annual screening, similar

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to the reminder letters that are sent for mammography.

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So we believe the patient letter is an important way not

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just to communicate and understand to our patients

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what the result is of their screening test,

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but also to put it in context

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of the next steps in management

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and is an important part of reminding them to come back.

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Here are some examples of letters

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that we've put together to go to patients.

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The one on the left is for our lung RADS one

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and twos our negative screens.

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And the one on the right is for our first level

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of positive screen or lung RADS three,

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where the recommendation is going

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to be a six month follow-up low dose ct.

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And you can see that we have built it in a way

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that we can harness the power

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of being in an integrated electronic health record.

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So if you are, some

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of this information can automatically fill from fields in

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the EMR, so you'll see dear

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and then this kind of structure for the name.

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This will automatically important

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for us from the electronic health record,

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but there are other ways of generating these letters.

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The important thing is to consider generating letters

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to send the patients as a radiology practice.

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You know, thank you for choosing us

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for your lung cancer screening ct.

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So we're showing gratitude to our patients

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for getting their care at our location.

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And the date on which the exam

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below is a summary of the results.

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A copy of the report has also been sent

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to your primary care physician or

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A foreign provider.

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We give their name and by the time you receive this letter,

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you may have already reviewed your test results in your

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MyChart patient portal or been contacted by your provider

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or their team about this.

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So we're pleased to inform you the

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important information in bold.

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Pleased to inform you that the results

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of your recent lung cancer screening CT did not show

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any evidence of lung cancer.

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And the attached report may also describe some

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of those other important findings

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that we've talked about already as incidental findings

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for which they should discuss with their ordering provider

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to determine if management

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or referral is recommended for further evaluation.

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And we set those stages for next steps.

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A single screening exam is not a clean bill of health,

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similar to the type of information you see in

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screening mammogram reports.

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Screening reduces the likelihood

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of dying from lung cancer when done annually,

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and we encourage you to contact your referring physicians

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to determine if you remain eligible to continue screening.

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And if so, to place an order so

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that we can schedule your next annual lung cancer

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screening CT a year from now.

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And in our system for MyChart users,

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they can do this for their patient portal.

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So giving them the information about what to do next,

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giving them ownership of the process.

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Although a lung screening CT is very effective at finding

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lung cancer early, they cannot find all lung cancers.

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If you develop any new symptoms such as shortness of breath,

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chest pain, or coughing up blood,

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please call your provider again, giving them information

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to help manage their health.

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And then tobacco cessation.

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If you're currently smoking or recently quit

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and want help, please call our tobacco counseling service,

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provide the information that you might have

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for whatever service that you're using

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or information about your state quitline.

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There's an 800 quit now in every state that directs

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to the state version of the National Quitline

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as a great resource to direct patients.

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And reinforcing that smoking cessation is the most important

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thing you can do to improve your health

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and reduce your chances of dying from lung cancer

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and other things we've noted like cardiovascular disease.

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So we're trying to be helpful to our patients, clarifying

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and explaining the results of their tests in lay language

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and other things that they should keep in mind

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and actions that they can take to take ownership

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of their screening test results in their own health.

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And then for each of the positive screens,

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we have additional information for lung RADS three.

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For example, the recommended next step is

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to repeat a chest CT using the same low radiation dose used

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for your screening exam in six months.

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If this hasn't been arranged, please contact your provider

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to discuss these results

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and take the next step in lung screening.

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If you're in a centralized program, you may be the program

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that is managing and scheduling these

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and you could put your own information there instead.

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So again, I just wanna reinforce the importance

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of putting information in the lay context that is adjustable

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and understandable and helping patients take

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ownership of their information.

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It creates a wonderful opportunity

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For, for you as a radiology practice to be a part

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of the patient care spectrum

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and taking care of patients with lung cancer

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and putting you front and center as a radiology practice.

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We also have a reminder letter that goes out

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and ours are generated through our electronic health record

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as to for patients who've missed that next annual screening.

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And so this will go

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to them either automatically in their patient portal

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or a letter if they're not enrolled in the patient portal.

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Again with discrete information

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that's gonna be important to them.

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Here's the date. We put their patient name

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and address, like a letter, their medical record number,

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and we copy their ordering provider

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and basically let them know

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that our records indicate you were due

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for your next screening exam on or

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or around whatever that date is,

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and that they should please take the next steps.

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Call your primary care physician or ordering provider.

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We give them the name of the one they saw last

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for lung screening to order your exam

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and schedule the appointment.

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So if they're not interested in continuing

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or not eligible, they can also contact as well.

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Contact us as well

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to take 'em off the annual screening reminders

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and then again, reinforcing some of

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that educational contact from the early letters.

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And then the last thing I'll say

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that's really helpful when you have structured reports is

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that when you have information in a template

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and manner in your reports, you can use it to extract

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that information to understand your patient practice.

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And you can also use it in your patient management

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and data tracking software.

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If you're using that, you might have a tool in your

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electronic health record

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that helps you track your lung cancer screening

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and incidental nodule patients.

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You may have a third party software tool that helps you do

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that, but by using these, there are some things

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that you can should consider.

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Consider the feasibility of implementing for your practice,

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a tool like this and the cost.

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Take careful consideration about the functionality

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that you want to be able to make sure people are coming back

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and getting their follow-ups

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and being able to track their journey

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with nodules over time.

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And how does it work with your own technology?

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Think about the impact it's gonna have on your workflow

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and who's actually gonna manage this tracking software

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and do the patient navigation around it.

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These types of tracking software can help you submit

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information to registries, even if it's your local one

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or something like the A CS registry.

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And they're also helpful when you have a tracking tool

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to look at your practice performance.

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You should also consider things about if you're going

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to implement a tool, what sort of training

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and support is available,

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what are the future development plans

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that the company might have

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that you're considering using their tool from?

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How easy is your user interface?

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How well does it catalog and collect data

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and allow you to slice and dice your information?

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How much manual entry is still required even though it's a

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relatively automated system.

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Think about end user autonomy over platform

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configuration letter updates,

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And think about the security of any tool that you're going

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to implement both for your system

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and personal health information security.

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So patient tracking tools are great to have.

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They build off having structured reports

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to extract information,

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and they're very useful for making sure

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that your patients come back for the followup

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of screen detected abnormalities

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and the followup of incidental pulmonary nodules as well

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as you work towards early lung cancer detection.

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So with that, thanks for sharing a few moments of your time,

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talking about reporting considerations in your lung cancer

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screening CT exams.

Report

Faculty

Ella A. Kazerooni, MD, MS

Professor of Radiology, Cardiothoracic Division

University of Michigan

Tags

Oncologic Imaging

Neoplastic

Lungs

Chest